Terms and Conditions

All products and services offered by LIVESAFELI, including its subsidiaries and affiliates, are subject to the terms and conditions of the applicable agreements governing their use.
These Terms and Conditions (the “Terms”) should be read together with any additional terms, conditions, or disclaimers provided on the relevant pages of this website (the “Site”). In the event of a conflict, the terms provided on the relevant page of the Site will take precedence.
The information, materials, and content available on the Site (collectively, the “Information”) may be updated or changed at any time without prior notice. We may also revise these Terms by updating this page. We encourage you to review the Terms periodically. Your continued access to or use of the Site following any changes constitutes your acceptance of the revised Terms.

Internet Email
Unsecured email communications over the Internet are not guaranteed to be confidential and may be intercepted, lost, delayed, or altered. This is similar to the risks associated with other forms of communication, including cellular phones and postal mail.
For your protection, we recommend that you do not send sensitive personal or financial information by email. LIVESAFELI is not responsible or liable for any loss or damage arising from email communications sent by you to us or by us to you, to the extent permitted by applicable law.

No Endorsements
Nothing in the Information provided on this Site should be interpreted as an express or implied endorsement or approval of any third party, or of their advice, opinions, information, products, or services.

External Links and Software
Links to or from websites outside the Site are provided for convenience only. LIVESAFELI does not review, endorse, approve, or control these external websites and is not responsible for their content, the third parties identified on them, or any products or services they offer.
Accessing external websites through links on our Site is at your own risk. LIVESAFELI is not responsible or liable for any loss or damage arising from your use of, or access to, external websites, to the extent permitted by applicable law.

Refund and Transfer Policy
All course registrations are non-refundable unless LIVESAFELI cancels the course.
If you wish to reschedule your booking, transfers may be permitted subject to the following notice requirements:
• Non-blended First Aid and CPR courses: At least 72 hours’ notice is required.
• Blended Learning First Aid and CPR courses: At least one week’s notice is required.
A $10 administration fee applies to approved transfers. If the required notice is not provided, the booking is non-transferable.
For Blended Learning, recertification, and instructor courses, participants are responsible for ensuring they meet all prerequisites and course requirements before registering. If you are refused entry because you do not meet the requirements of your registered course, your payment will be forfeited.
A grace period will be provided if you wish to cancel your booking on the same day you register. After this grace period, the refund and transfer policy applies in full.
All refund and transfer requests must be submitted in writing to LIVESAFELI.

Website Privacy Policy
LIVESAFELI is responsible for the information collected through this Site. We do not sell, rent, or share personal information with third parties, except as described in our privacy practices or where required or permitted by law.
We may collect information from users at various points on the Site. We may also use IP addresses to analyze trends, administer the Site, understand how visitors navigate the Site, and gather aggregated demographic information. IP addresses are used for these purposes and are not linked to personally identifiable information, as described in this policy.
The Site may contain links to external websites. LIVESAFELIis not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policy of any external website that collects personal information.
This Privacy Policy applies only to information collected through this Site. If we make changes to this policy, we will update this page so that you can review what information we collect and how it may be used or disclosed.

Security and Confidentiality
LIVESAFELI takes the protection of personal information seriously. Online transactions and contributions made through this Site are processed using systems designed to help protect personal information and maintain the security of your transactions.
From time to time, we may communicate with clients by email or telephone to provide information about registrations, courses, payments, or other service-related matters.

Acceptance of Terms
By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please discontinue your use of the Site.

LIVESAFELI was founded on the belief that individuals trained in First Aid and CPR can change lives. Our aim is to help businesses, community groups and educational institutions be compliant with both federal and provincial/territorial occupational health and safety legislation. However, while First Aid & CPR training is mandatory for employees in the workplace, we believe these skills and knowledge are also applicable to an individual’s daily life. Our courses are taught in easy-to-follow steps and practical hands-on components are supported by a variety of training materials, based on course requirements, such as: mannequins for practicing CPR, AED trainers, bandages, splinting materials, barrier devices, first aid kits, auto-injector trainers, inhalers etc. As a dedicated First Aid and CPR Trainer, we believe First Aid and CPR training are both valuable personal and professional investments. Trainees not only gain the knowledge and skills to act confidently in an emergency situation, but also gain increased respect for injury and illness that can occur from risky actions. With his Master of Science and broad operational experience within the travel, non-profit and emergency management sectors, James believes the investment in First Aid and CPR training will translate into behavioral changes where accidents both inside and outside the workplace are viewed as predictable and preventable. The LIVESAFELI team is comprised of dedicated and qualified First Aid and CPR instructors who share James’ passion and belief that individuals trained in First Aid and CPR can change lives.