RETURN POLICY

All courses are non-refundable unless cancelled by LIVESAFELI.

Rescheduling / Transfers
• For non-blended First Aid and CPR courses: You may reschedule with 72 hours’ notice (with fee).
• For Blended Learning First Aid and CPR: You may reschedule with 1 week’s notice (with fee).
A $10 administration fee will be charged for reschedules. If notice is not provided within the timeframes above, the course is non-transferable.

Course Requirements
• For Blended Learning, Re-certification, or Instructor courses, you must ensure you meet all course requirements. If you are refused entry due to not meeting requirements, payment will be forfeited.

Same-Day Cancellations
• A short grace period is provided if you wish to cancel on the same day as booked- a full refund is possible. After this period, all refund and transfer policies apply in full.

Blended Learning Courses
• All Blended Learning courses are non-refundable.

General
• All refund and transfer requests must be submitted in writing (email must be sent to jamesli@livesafeli.com)

LIVESAFELI was founded on the belief that individuals trained in First Aid and CPR can change lives. Our aim is to help businesses, community groups and educational institutions be compliant with both federal and provincial/territorial occupational health and safety legislation. However, while First Aid & CPR training is mandatory for employees in the workplace, we believe these skills and knowledge are also applicable to an individual’s daily life. Our courses are taught in easy-to-follow steps and practical hands-on components are supported by a variety of training materials, based on course requirements, such as: mannequins for practicing CPR, AED trainers, bandages, splinting materials, barrier devices, first aid kits, auto-injector trainers, inhalers etc. As a dedicated First Aid and CPR Trainer, we believe First Aid and CPR training are both valuable personal and professional investments. Trainees not only gain the knowledge and skills to act confidently in an emergency situation, but also gain increased respect for injury and illness that can occur from risky actions. With his Master of Science and broad operational experience within the travel, non-profit and emergency management sectors, James believes the investment in First Aid and CPR training will translate into behavioral changes where accidents both inside and outside the workplace are viewed as predictable and preventable. The LIVESAFELI team is comprised of dedicated and qualified First Aid and CPR instructors who share James’ passion and belief that individuals trained in First Aid and CPR can change lives.